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As agencies face unprecedented hurdles in today’s world, employee needs are the top priority for HR and L&D leaders. With the right resources in place, government agencies can continue to provide consistent and transparent communication and uninterrupted employee development and onboarding—further strengthening the agency.

Join us for a conversation with representatives from Collier County, FL Human Resources, and the Massachusetts Department of Transportation. We will discuss how they have overcome obstacles in their employee onboarding and development to deliver highly effective talent management strategies during turbulent times.

You’ll learn how two distinct agencies have overcome obstacles such as:

  • Training different compositions of their workforce with varying degrees of technological capabilities;
  • Labor and employee relations concerns;
  • Rate of required change; and,
  • Positioning technology as an enabler and not a barrier.

During this conversation, we will highlight lessons learned that you may be able to apply in your agency to help cover these or similar obstacles you face.

SHRM and HRCI
CE credit is available for this webinar and will be issued to live attendees only.


About our speakers:

Erin S. Thoresen, MAEd, SHRM-SCP
Human Resource Manager, Talent Development, Collier County Board of County Commissioners

With nearly 20 years of experience with state and local government, Erin Snedeker Thoresen, MAEd, SHRM-SCP is the Talent Development Manager for the Collier County Board of County Commissioners, where she administers the County’s LMS platform, training and development programs, performance management, continuing education, and professional development programs, as well as the County’s Internship Program for high school and college students. Previously, Erin worked in a variety of HR roles with the State of Florida and was a member of the People First Project Team for the State Personnel System’s SAP implementation. She received her Master’s degree in Education, Curriculum and Instruction from Virginia Tech, her Bachelor’s from Roanoke College, and is SHRM-SCP.

Michael McDonald
Director of Education, Development, and MassDOT University

Michael is a dedicated educational professional with over 20 years of experience in adult education with a career focused on working with adult learners to leverage both technical and soft skills to positively impact organizational goals and drive improvement. Responsibilities have included classroom and leadership positions in both non-profit, for-profit, and public institutions. Currently, Michael is the Director of Education and Development for the Massachusetts Department of Transportation. A statewide agency that includes over 10,000 employees within its various divisions: (Highway, Registry of Motor Vehicles, Aeronautics, Rail and Transit, enterprise services, and the Massachusetts Bay Transportation Authority. For the last 3 years Michael has been focused on significantly expanding learning opportunities within the agency, and to support that goal lead the organizational implementation team to launch Cornerstone on Demand Learning on March 2nd of this year.

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